Frequently Asked Questions

eCash FAQ New User

What is eCash?

eCash – eCash is an e-commerce portal positioning itself to become one of the most reliable and cost efficient all-in- one platform (top-up, bills payment, loading and RFID) in the country.

How to become an eCash Partner?

You need to visit our eCash Web (ecash.io) or avail our eCash Android Mobile App. For further explanation of the system, you can send an email including your letter of intent to support@ecash.io so we can schedule a product sales presentation.

How can we add funds for our eCash Wallet?

You can add funds by depositing to below accounts.

A. BPI Account Name: ITRANSFER INC Account Number: 4520-0059- 14
B. BDO Account Name: DIRECT AGENT 5 INC Account Number: 005-318- 026-756
C. CTBC Account Name: DIRECT AGENT 5 INC Account Number: 013-016- 00202-4

After you deposit, please email the Fund Transfer Confirmation Details to support@ecash.io.
support@ecash.io will send an acknowledgement email once we received your Fund Transfer Confirmation Details email.

How do you view your transaction report?

eCash has a viewable Transaction Log where all your transactions are recorded.

Who are the contact persons?

You can contact us by emailing at support@ecash.io. or call us at (02) 895-8195 local 1025 or 1009

What are the other services included in eCash?

A. Bills Payment
B. Cellular Loading
C. Top-up of Wallet / Cards
D. Load RFID